In Focus: Vulnerability Consumers need better insurance experience, experts warn By Simoney KyriakouHe told viewers: "People should have been given the right advice from the beginning."simoney.kyriakou@ft.comArticle continues after advertPage 2 of 2Previous|Next Related articles In Focus: Vulnerability 'Nature of retirement and later life advice is at a tipping point' Work and wellbeing Advisers urged to identify and support vulnerable clients Work and wellbeing What is social prescribing and why should advice firms do it? Regulation Man who 'gambled' away his Hargreaves Sipp calls for better regulation Work and wellbeing 'The power of empathy in achieving good client outcomes' Keily Vanstone Firing line 'Risk that people in vulnerable circumstances could fall through the cracks'